Skip to content
← Back to questions
What happens after I buy a new data plan?

Once you have purchased your data plan, this will be uploaded directly to your Ubigi account for you to use and you will receive a payment confirmation by email.

The charge of your purchase on your bank statement will appear as a charge done by Transatel. Ubigi is a service provided by Transatel.

Was this article helpful?
YesNo

Looking for something specific?

Other frequently asked questions:

What is a One-Off data plan and a Recurring data plan?

How to activate Ubigi Wi-Fi trial plan in my Alfa Romeo Tonale?

How to activate Ubigi Wi-Fi trial plan in my Alfa Romeo Giulia 2020 and Alfa Romeo Stelvio 2020?

How to enable Alexa Voice Service in my Alfa Romeo Tonale?

How to reset the password of my Ubigi account from my iPhone/iPad connected in my Alfa Romeo?

How are the Ubigi services embedded in my Alfa Romeo Giulia 2020 / Alfa Romeo Stelvio 2020/ Alfa Romeo Tonale ?

How to reset the password of my Ubigi account from my Android device connected in my Alfa Romeo?

Which Alfa Romeo is eligible to Ubigi services?

I am selling my Alfa Romeo Giulia 2020 / Alfa Romeo Stelvio 2020 / Alfa Romeo Tonale, what should I do with my Ubigi account?

How do I check my remaining data allowance?

How to create my Ubigi account ?

How to top-up a Ubigi account?

I get the message “you are trying to connect to Internet without data…” when I try to get to Ubigi.me, what should I do?

How do I activate the WiFi services in my Alfa Romeo Giulia 2020 / Alfa Romeo Stelvio 2020 / Alfa Romeo Tonale?

My data plan has been used quickly, what could be the reasons why?

What are the prices of the Ubigi top-ups ?

How to turn off the Wi-Fi hotspot in my Alfa Romeo Giulia 2020 / Alfa Romeo Stelvio 2020 / Alfa Romeo Tonale?

I do not get a network on the infotainment screen, what should I do?

How do I connect my smartphone/tablet to the WiFi signal in my Alfa Romeo Giulia 2020 / Alfa Romeo Stelvio 2020 / Alfa Romeo Tonale?

How can I control my smartphone/tablet updates from automatically consuming my Ubigi data plan?

Where can I check Ubigi data plans available with my Alfa Romeo Giulia 2020 / Alfa Romeo Stelvio 2020 / Alfa Romeo Tonale?

What happens when my data plan expires? Can I continue to use my Ubigi connectivity?

How to delete my Ubigi account ?

I have purchased a Alfa Romeo Giulia 2020 / Alfa Romeo Stelvio 2020 / Alfa Romeo Tonale as a second owner. How can I use the WiFi on-board services with Ubigi?

How to turn on the My Alfa Connect Wi-Fi hotspot in my Alfa Romeo?

I purchased a top-up, the payment has been confirmed but I do not see the top-up added in my account, what should I do?

My internet connection works, but the speed is very slow. What can I do?

Your message has been sent.
We’ll get back to you shortly.